1. 🎯 Sprint Summary
| Sprint | 5.2 (Mandarin + Tamil Patient PAs) |
| Duration | 26 Jul - 15 Aug 2027 (3 weeks) |
| Modules | M1 PSPA extension · two new PA flavours (M1-CN · M1-TA) |
| Goal | Native-language Patient PAs (Mandarin Simplified + Tamil) · diaspora-adapted medical idiom corpora · culturally-aware triage prompts · native-script chat input + voice · 15%+ patient adoption non-BM/EN |
| Capacity | 5.5 FTE (1 BE + 1 FE + 2 prompt + 0.5 DevOps + 1 cultural advisor split) + 0.5 Founder + 0.3 Doc Zam |
| Velocity target | 85 SP |
| Demo date | 15 Aug 2027 · sprint demo + 5.3 prep |
2. 🗣️ Language Coverage
Mandarin Simplified · 中文简体 — ~24% of Malaysian patients prefer Mandarin or Mandarin-mix · most clinics in urban centres + Penang/Ipoh/JB. Voice via Whisper-large-v3 (Mandarin trained) · LLM via Qwen-2.5-72B (native Chinese reasoning).
Tamil · தமிழ் — ~7% of Malaysian patients prefer Tamil · concentrations in Klang Valley, Penang, Ipoh, Sungai Petani. Voice via Whisper-large-v3 (Tamil supported) · LLM via Llama-3.1-70B (Tamil-tuned variant).
Approach: Each language gets dedicated prompt corpus + idiom dictionary + clinical advisor. Not Google-Translate-on-top — distinct linguistic + cultural adaptation. Code-mixing supported (e.g., Mandarin medical term + English drug name).
3. 🚦 Pre-Sprint Gate Checklist
- Sprint 5.1 demoed and signed off
- Mandarin clinical advisor onboarded (4 weeks · external)
- Tamil clinical advisor onboarded (4 weeks · external)
- Whisper Mandarin + Tamil sample WER tested (target < 14% Mandarin · < 18% Tamil)
- Qwen-2.5-72B inference deployed on Hi-End server · LLM ready for Mandarin
- Llama-3.1-70B Tamil-tuned variant evaluated
- Diaspora medical idiom corpus seeded (200 phrases each language · pilot review)
- Native-script font support verified across PWA + tablet · IME tested
- Translation registry: every UI string per language · accessibility checked
4. 🧩 Sprint Scope
- Language Picker: Patient PA onboarding · BM · EN · 中文 · தமிழ் · default by phone locale
- Native-Script Chat: Input + display in native script · IME-friendly · markdown rendering · code-mix support
- Mandarin PA (M1-CN): Qwen-2.5-72B base · Mandarin medical idiom corpus 1500+ phrases · culturally-adapted triage prompts
- Tamil PA (M1-TA): Llama-3.1-70B Tamil-tuned · Tamil medical idiom corpus 800+ phrases · culturally-adapted triage
- Voice Input (Whisper): Mandarin + Tamil voice → transcript · code-mix detection · fallback to text
- Cultural Triage Adaptations: "上火" (TCM concept) clinical mapping · Tamil traditional medicine references handled · CPG-aligned response
- Family + Caregiver Mode: Multi-generational household pattern · adult child interpreting for elder · escalation to Mandarin-speaking provider if available
- SOAP Output Language: Mandarin/Tamil patient → SOAP still in BM/EN (clinical record standard) · with original quote preserved
- Patient Education Content: Top 50 conditions · M11 care plans · all in Mandarin + Tamil · culturally adapted
5. 📅 Day-by-Day Plan (15 days)
D1Mon 26 Jul · Language Picker + i18n Skeleton
Patient PA onboarding language picker · i18n string registry · markdown rendering across native scripts.
Patient PA onboarding language picker · i18n string registry · markdown rendering across native scripts.
D2Tue 27 Jul · Mandarin Whisper + Qwen Pipeline
Whisper Mandarin transcribe · Qwen response generation · code-mix detection.
Whisper Mandarin transcribe · Qwen response generation · code-mix detection.
D3Wed 28 Jul · Mandarin Triage Prompts v1
First 500 idiom phrases · cultural adaptations (TCM concept handling) · CPG-aligned outputs.
First 500 idiom phrases · cultural adaptations (TCM concept handling) · CPG-aligned outputs.
D4Thu 29 Jul · Mandarin Edge Cases
Code-mix scenarios (Mandarin + English drug names) · regional dialect handling (Hokkien-influenced) · review with Mandarin advisor.
Code-mix scenarios (Mandarin + English drug names) · regional dialect handling (Hokkien-influenced) · review with Mandarin advisor.
D5Fri 30 Jul · Mandarin Mid-Demo
Mandarin advisor + Doc Zam · 10 mock patient sessions · accuracy tested.
Mandarin advisor + Doc Zam · 10 mock patient sessions · accuracy tested.
D6Mon 2 Aug · Tamil Whisper + Llama Pipeline
Whisper Tamil transcribe · Llama-3.1-70B Tamil response.
Whisper Tamil transcribe · Llama-3.1-70B Tamil response.
D7Tue 3 Aug · Tamil Triage Prompts v1
First 400 idiom phrases · Tamil traditional medicine handling · cultural adaptations.
First 400 idiom phrases · Tamil traditional medicine handling · cultural adaptations.
D8Wed 4 Aug · Tamil Edge Cases
Code-mix · regional variants (Malayalam-influenced) · Tamil advisor review.
Code-mix · regional variants (Malayalam-influenced) · Tamil advisor review.
D9Thu 5 Aug · Tamil Mid-Demo
Tamil advisor + Doc Zam · 10 mock patients · accuracy tested.
Tamil advisor + Doc Zam · 10 mock patients · accuracy tested.
D10Fri 6 Aug · Both Languages Mid-Demo
Combined demo · 5 Mandarin + 5 Tamil + 5 BM patients · clinic compatibility.
Combined demo · 5 Mandarin + 5 Tamil + 5 BM patients · clinic compatibility.
D11Mon 9 Aug · Family + Caregiver Mode
Multi-generational household flow · elder + adult child · escalation logic.
Multi-generational household flow · elder + adult child · escalation logic.
D12Tue 10 Aug · SOAP Output Bridge
Mandarin/Tamil patient → SOAP in BM/EN · original quote preserved · clinical record consistency.
Mandarin/Tamil patient → SOAP in BM/EN · original quote preserved · clinical record consistency.
D13Wed 11 Aug · Patient Education Content
Top 50 conditions translated/adapted in both languages · M11 care plans bilingual.
Top 50 conditions translated/adapted in both languages · M11 care plans bilingual.
D14Thu 12 Aug · Hardening + Production Test
Doc Zam tenant flips on · 5 real Mandarin + 5 real Tamil patients · monitor 24h.
Doc Zam tenant flips on · 5 real Mandarin + 5 real Tamil patients · monitor 24h.
D15Fri 13 Aug · Demo Prep + Polish
Demo deck · 15%-target pathway · advisor closing reviews.
Demo deck · 15%-target pathway · advisor closing reviews.
+Mon 15 Aug · Sprint Demo + Retro
9am demo · 11am retro · 2pm 5.3 (MyKad+eHIS) prep.
9am demo · 11am retro · 2pm 5.3 (MyKad+eHIS) prep.
6. 📦 Deliverables
| FR | Item | SP |
|---|---|---|
| FR-5.2.1 | Language picker · i18n skeleton · 4 languages | 5 |
| FR-5.2.2 | Native-script rendering + IME | 3 |
| FR-5.2.3 | Mandarin Whisper + Qwen pipeline | 5 |
| FR-5.2.4 | Mandarin idiom corpus 1500+ | 8 |
| FR-5.2.5 | Mandarin triage prompts + TCM adaptation | 8 |
| FR-5.2.6 | Tamil Whisper + Llama Tamil-tuned | 5 |
| FR-5.2.7 | Tamil idiom corpus 800+ | 5 |
| FR-5.2.8 | Tamil triage prompts + traditional medicine | 5 |
| FR-5.2.9 | Code-mix detection + handling | 5 |
| FR-5.2.10 | Family + caregiver mode | 5 |
| FR-5.2.11 | SOAP output bridge (native → BM/EN) | 5 |
| FR-5.2.12 | Patient education content (50 cond × 2 lang) | 8 |
| FR-5.2.13 | M11 care plans bilingual | 5 |
| FR-5.2.14 | Production rollout · monitoring | 5 |
| FR-5.2.15 | Cultural advisor sign-off (both languages) | 3 |
| TOTAL | 85 SP |
7. 👥 Team Capacity
| Role | Allocation | Focus |
|---|---|---|
| Eng Lead / BE | 1.0 FTE | i18n + LLM routing + code-mix |
| FE Dev | 1.0 FTE | Native-script UI · IME · markdown · language switcher |
| Prompt Eng 1 (Mandarin native) | 1.0 FTE | Mandarin corpus · TCM mapping · CPG alignment |
| Prompt Eng 2 (Tamil native) | 1.0 FTE | Tamil corpus · traditional medicine · CPG alignment |
| DevOps | 0.5 FTE | Qwen + Llama-Tamil model serving |
| Founder | 0.5 FTE | Cultural advisor relations · v1.2 phase coord |
| Doc Zam | 0.3 FTE | Cross-language SOAP review · clinical sign-off |
| Mandarin clinical advisor | 0.3 FTE | Cultural adaptation review · sample reviews |
| Tamil clinical advisor | 0.3 FTE | Cultural adaptation review · sample reviews |
| QA | 0.5 FTE | Multi-language regression · accessibility |
8. 🔔 Sprint Ceremonies
- Mon 26 Jul 9am — Sprint Planning (90 min)
- Daily 9am — Standup (15 min · cultural advisors join Tue/Thu)
- Fri 30 Jul (Mandarin) + Fri 6 Aug (Tamil) 4pm — Mid-sprint demos (60 min each)
- Wed 11 Aug 4pm — Combined integration demo (60 min)
- Mon 15 Aug 9am — Sprint Demo (60 min · advisors present)
- Mon 15 Aug 11am — Sprint Retro (60 min)
9. 🩺 Sign-off Items
- Mandarin advisor sign-off: 50 sample sessions clinically + culturally accurate
- Tamil advisor sign-off: 50 sample sessions clinically + culturally accurate
- TCM concept handling clinically defensible (don't endorse TCM · do recognise + redirect)
- Tamil traditional medicine references handled with same care
- SOAP output in BM/EN preserves original-language quote · doctor sees both
- Patient education content (top 50) clinically reviewed in both languages
- Code-mix scenarios accurate (no misclassification)
- Family caregiver mode appropriate (no inappropriate clinical info disclosure)
- Doc Zam final demo (15 Aug) — written sign-off
10. 🎬 Demo Agenda — 15 Aug 9am (60 min)
| Time | Segment |
|---|---|
| 0-5 | Recap · multi-ethnic narrative · 31% addressable patient base unlocked |
| 5-15 | Live Mandarin patient session · TCM concept handled · CPG-aligned |
| 15-25 | Live Tamil patient session · traditional medicine reference handled |
| 25-35 | Code-mix scenarios · Mandarin + English drug names |
| 35-45 | SOAP output bridge · original quote preserved · doctor sees both |
| 45-55 | Family caregiver mode · multi-generational household |
| 55-60 | Doc Zam + cultural advisors sign-off · 5.3 prep |
11. 🛡️ Contingency
| Risk | Trigger | Response |
|---|---|---|
| Whisper Tamil WER too high | WER > 22% | Restrict to text-only Tamil · voice as v1.3 stretch |
| Cultural advisor late | Advisor unavailable | Backup advisor · stretch sprint by 1 week if both unavailable |
| Native script rendering issue | Tablet IME breakage | Fall back to romanised input · keyboard switcher |
| Code-mix complexity | Misclassification rate > 15% | Tighten detection · doctor override · iterate post-launch |
| Adoption slow (< 5%) | Patients not switching | Default-by-phone-locale · in-clinic poster · receptionist prompt |