1. 🎯 Phase Summary
| Phase | Phase 6 · v1.3 · Multi-State Expansion |
| Duration | 4 Oct - 26 Dec 2027 (12 weeks · 4 sprints × 3 weeks) |
| Goal | Geographic expansion outside Klang Valley/Johor · Penang + Kuching + KK pilots · 2nd Hi-End server federation · MOH partnership pilot · scale 20 → 40 tenants |
| Capacity | 8.5 FTE (3 BE + 2 FE + 1 prompt + 1 DevOps + 1 Onboarding) + 0.5 Founder + 0.5 Doc Zam + state field reps |
| Velocity target | ~90 SP/sprint × 4 = 360 SP total |
| Blocked by | Phase 5 v1.2 closeout · 20 tenants live |
| Blocks | Phase 7 v2.0 · specialty modules + marketplace (2028) |
| Phase exit date | 26 Dec 2027 · v1.3 retro · 40 tenants live · multi-state proven |
2. 📍 Target Regions
Wave 1 · October
Penang
Highest GP density outside KV. Mandarin-heavy patient base (M1-CN). Receptive private clinic culture. 5 cohort clinics across George Town + Bayan Lepas.
Wave 2 · November
Kuching · Sarawak
East Malaysia entry. Multi-ethnic (BM/EN/Mandarin/Iban). Bandwidth challenges (4G primary). Resilience-first deployment. 3 cohort clinics.
Wave 3 · November
Kota Kinabalu · Sabah
Bahasa Sabah dialect handling. Telehealth high-value (rural reach). 2 cohort clinics + 1 regional hospital telehealth pilot.
Why these 3 cities: Penang validates non-Klang-Valley adoption · Kuching/KK validates East Malaysia infrastructure resilience · combined coverage proves "works anywhere in Malaysia."
3. 🎨 v1.3 Themes
- Theme 1 · Geographic resilience: Single-region cluster doesn't scale. Federate across 2 Hi-End servers (KL + Cyberjaya backup) so Penang/Kuching/KK don't suffer KV outage.
- Theme 2 · Bandwidth resilience: East Malaysia clinics often run on 4G. Sprint 6.2 ships offline-first patient-app caching + delta-sync · clinic continues operating during 4G dips.
- Theme 3 · Cultural breadth: Penang Hokkien · Sarawak BM dialect · Sabah BM dialect · Iban · Kadazan-Dusun. Sprint 6.1+6.2 expand prompt corpora.
- Theme 4 · Government legitimacy: MOH partnership pilot (Sprint 6.4) gives MediEco public-sector credibility · unlocks panel hospital + KKM clinic conversations.
4. 🏃 Sprint Catalog
6.1
4 - 24 Oct 2027
Penang Pilot
5 cohort clinics across George Town + Bayan Lepas · Hokkien dialect prompt corpus · regional onboarding lead · cultural validators.
6.2
25 Oct - 14 Nov 2027
Kuching + KK Pilot
5 cohort clinics across Sarawak + Sabah · offline-first PWA caching · Iban + Kadazan handling · 4G resilience drills · 1 regional hospital telehealth.
6.3
15 Nov - 5 Dec 2027
Federation + 2nd Hi-End Server
Cyberjaya 2nd Hi-End cluster · cross-region replication · automatic failover · DR drill · per-tenant region pinning · zero-downtime fail-over verified.
6.4
6 - 26 Dec 2027
MOH Partnership Pilot
KKM klinik kesihatan partner pilot · 2 government clinics · MyHealth Data integration · public health reporting · v1.3 phase closeout.
5. 📅 12-Week Timeline
Week Date Activity W1 4-10 Oct Sprint 6.1 kickoff · Penang field rep onboard W2 11-17 Oct Sprint 6.1 mid · Hokkien corpus · 2 clinics live W3 18-24 Oct Sprint 6.1 demo · 5 Penang clinics live (25 tenants total) W4 25-31 Oct Sprint 6.2 kickoff · Kuching field rep · offline PWA W5 1-7 Nov Sprint 6.2 mid · 4G drills · Kuching 3 clinics live W6 8-14 Nov Sprint 6.2 demo · KK 2 clinics live (30 tenants total) W7 15-21 Nov Sprint 6.3 kickoff · Cyberjaya rack · NCCL sync W8 22-28 Nov Sprint 6.3 mid · cross-region replication · DR drill W9 29 Nov-5 Dec Sprint 6.3 demo · failover proven · 35 tenants total W10 6-12 Dec Sprint 6.4 kickoff · KKM klinik onboarding W11 13-19 Dec Sprint 6.4 mid · MyHealth Data pilot W12 20-26 Dec Sprint 6.4 demo · v1.3 phase retro · 40 tenants live
6. 👥 Team Capacity (steady-state v1.3)
| Role | Allocation | Note |
|---|---|---|
| Eng Lead / BE | 1.0 FTE | ~25% production support · 75% v1.3 |
| BE Dev 2 | 1.0 FTE | Federation + replication |
| BE Dev 3 | 1.0 FTE | MyHealth Data integration · MOH spec |
| FE Dev 1 | 1.0 FTE | Offline-first PWA · cache + sync |
| FE Dev 2 (NEW) | 1.0 FTE | NEW HIRE for v1.3 · field deployment + UX iteration |
| Prompt Eng | 1.0 FTE | Dialect corpora (Hokkien/Sarawak BM/Sabah BM/Iban) |
| DevOps | 1.0 FTE | Cyberjaya rack · NCCL sync · DR drills |
| Onboarding Lead | 1.0 FTE | Coordinate 3 regional field reps · cohort cadence |
| Penang field rep (NEW) | 0.5 FTE | Local onboarding · cultural mediator · Oct only |
| Kuching/KK field rep (NEW) | 0.5 FTE | East Malaysia onboarding · Iban/Kadazan-Dusun fluent · Nov only |
| Founder | 0.5 FTE | BD · KKM partnership · regional networking |
| Doc Zam | 0.5 FTE | Clinical · cross-region case panels |
7. 📈 Success Metrics
40
Tenants by 26 Dec
3
New states live
2
KKM partner clinics
99.9%
Multi-region uptime
<30s
Failover RTO
≥80%
Offline mode coverage
| Metric | Baseline (v1.2) | Target end of v1.3 |
|---|---|---|
| Tenants live | 20 | 40 |
| States covered | 2 (KV + Johor) | 5 (+ Penang + Sarawak + Sabah) |
| Languages active | 4 (BM/EN/Mandarin/Tamil) | 7 (+Hokkien/Sarawak BM/Iban) |
| Hi-End servers | 1 (KL) | 2 (KL + Cyberjaya · federated) |
| Multi-region uptime | 99.7% | 99.9% |
| Cross-region failover RTO | N/A | < 30s |
| Offline mode patient coverage | 0% | ≥ 80% (East Malaysia tenants) |
| KKM partner clinics | 0 | 2 |
| NPS (patients) | 65 | ≥ 68 |
8. ✅ Phase Exit Criteria (26 Dec)
- All 4 sprints (6.1-6.4) demoed and signed off
- 40 tenants live across 5 states · stable for 7+ days each
- Penang: 5 clinics · Hokkien corpus active · ≥ 20% non-BM/EN patient adoption
- Kuching+KK: 5 clinics + 1 regional hospital telehealth · Iban/Kadazan basic support
- Federation: 2 Hi-End servers · cross-region replication verified · failover < 30s
- DR drill: full restore in < 4 hours · cross-region · audit trail intact
- KKM partnership: 2 government clinics live · MyHealth Data round-trip verified
- v1.3 retro complete · learnings documented · multi-state playbook published
- v2.0 plan drafted · specialty modules + marketplace prioritised
- Doc Zam clinical sign-off on v1.3 entirety
- External pen-test light · multi-region surface · no high findings
9. 🔭 Beyond v1.3 — Phase 7 v2.0 (2028)
- Specialty modules: Paediatrics-deep · Obstetrics/Gynaecology-deep · Cardiology-deep · disease-specific clinical pathways · specialist HITL workflows
- API marketplace: Public REST + GraphQL APIs · 3rd-party app marketplace · developer portal · sandbox tenants · revenue share model
- Partner channel: Insurance carrier embedded · pharma rep workflow · panel hospital integration · MOH expansion
- Target: 100+ tenants by end-2028 · multi-tenant federation across 8 states · public sector partnerships